Shipping & Delivery

Shipping Cost

Free shipping is provided by Topologie for orders above €50.

For orders below €50, a fee of €10 will be charged.

Estimated Shipping Time

Europe Group A (3 - 7 Business Days) : 

Belgium, France, Germany, Luxembourg, Netherlands

Europe Group B (5 - 10 Business Days) : 

Hungary, Italy, Poland, Portugal, Romania, Spain, Switzerland, United Kingdom

Europe Group C (7 - 12 Business Days) : 

Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Slovakia, Slovenia, Sweden

How to track my order?

A tracking link directing you to the shipper’s portal will be sent to you via email once your order has shipped.

Lost/Damaged Parcel

If your parcel is damaged or lost, please contact us at

You may also try the following solutions: 

If the item was sent to your home, ask anyone else living there if they accepted the delivery, please also check if the item has been left with a neighbour.

 If the item was sent to your work address, check with the reception and your colleagues to see if someone accepted the delivery.

VAT, Tax & Custom Charges

All prices shown on this site include VAT.

Orders to non-EU countries (e.g. UK, Switzerland, etc.) may require import tax, duties and related customs fees, and these charges will not be covered in the payment for your order (except VAT). The applicable charges are determined and charged by the customs office of the destination country.

For further information, please contact your local customs office.To enjoy an efficient delivery and avoid any potential customs or import fee, you are recommended to split the orders worth over €135. For more information, please contact us at

In case the order has been disposed of by the courier due to failure of paying relevant tax and duties before any specified deadline, no refund or resend will be exercised.

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