Exchange & Return
Terms & Conditions
All product(s) must be returned in their original condition (unworn with original tags attached) for a full refund. Product(s) cannot be returned to a local retail store. Items with any sign of wear will not be accepted for a return.
For items bought under any sales promotion, no returns or exchanges will be accepted unless the product is found faulty or defective.
You have 30 days from the shipping date of your order to return your purchase from eu.topologie.com free of charge.
All returning items has to be unused and remain in its original packaging.
To request an order return, please provide the order number and images of the product(s) you wish to return. Please email the above information to firstname.lastname@example.org.
Returns are generally processed between 7-10 business days from receipt, and you will receive an email confirmation once your return has been processed. Refund will be issued to the original payment method of your order.
For exchange, you will be eligible to exchange for products of the same value with the original ordered product unsealed and without usage.