RETURN & EXCHANGE
You have 30 days from the shipping date of your order to return your purchase from eu.topologie.com free of charge.
You will have to make a return request for returns.
Terms & Condition
All product(s) must be returned in their original condition (unworn with original tags attached) for a full refund. Product(s) cannot be returned to a local retail store. Items with any sign of wear will not be accepted for a return.
Returns are generally processed between 7-10 business days from receipt, and you will receive an email confirmation once your return has been processed. Refund will be issued to the original payment method of your order.
For exchange, we will issue store credit in full purchase amount of your original order to you by email. You have to place a new order using the store credit.
Return / Exchange Request Form
If you would like to request a return or exchange, please fill out the below form with your email address and order number. Once you have submitted your request, a return authorization and shipping instructions will be sent to you shortly. Please do not return your order back without this authorization, as it will not be processed.